Frequently Asked Questions

General information

Coastline Miami is an online shop where you can find the latest trends in fashion and home accessories. Our goal is to ensure complete customer satisfaction and excellent service.

Is our offer legitimate?
You might be wondering why our prices are so low. Through smart sourcing and direct delivery from the supplier, we save costs and can offer very competitive prices.

What should I do if I have a complaint?
We recommend sending your complaint by email to:
info@coastline-miami.com

Orders and payments

How do I place an order?
It's easy! Simply click the "Add to Cart" button for the desired product. You will be automatically redirected to your shopping cart. Click "Proceed to Checkout," enter your address, and pay securely – without any additional fees – using one of the available payment methods.

Is online shopping safe?
Yes! All orders on our website are processed securely.

How can I pay?
We currently accept the following payment methods:

- Credit card / Debit card
- PayPal

Are the payments secure?
Absolutely! All payments are processed via a secure connection, regardless of the payment method chosen.

Can I change my order?
You have 12 hours from the time of ordering to cancel it. Please contact us by email: info@coastline-miami.com

Important: If your order has already been shipped, it can no longer be changed or cancelled.

Shipment

How much does shipping cost and how long does it take?
Shipping is free, and the average delivery time is 7–14 business days. Since the products are shipped directly from the supplier, delivery may take a little longer.

Why is no tracking information available?
Tracking information is only available once the package has arrived at the shipping center. This can take a few days, but no longer.